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Questions and Support

Customer Service

For specific tech support within a Cast98 tool, use the Request Support link in the footer on the page where you're having trouble. Use the contact form on this page for general comments/inquiries.

Please wait at least 48 hours for a reply before sending a follow-up, and more around holidays. Cast98 is only a one-man operation so your patience is appreciated.

Examples of great support questions:

  • I get an error when I try to login. The error reads "Whoops, looks like something went wrong!" I tried resetting my password but that didn't fix it.
  • I am trying to add my studio, but I keep getting an error that says "You must activate your subscription within 24 hours." What does this mean?
  • How can I change my studio's referral URL?

DIY Support

These resources might help you DIY your issue if you have a "how-to" question:

Find Your Public Community Available in select regions

New servers added as demand dictates. Private servers are available that offer enhanced privacy, better control, and live training. Request a demo