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Questions and Support

For the quickest help, use the live chat icon, which is visible when an agent is online.

Customer Service

Use this contact form to send a support request to Daniel. Please allow up to 3 business days for a reply. There is no dev team behind Cast98, it's just Daniel, so your patience is appreciated, especially around holidays and weekends.

These resources might help you DIY your issue if you have a "how-to" question:

You may like to schedule a live demo if you prefer a live Q&A.

Examples of great support questions:

  • I get an error when I try to login. The error reads "Whoops, looks like something went wrong!" I tried resetting my password but that didn't fix it.
  • I am trying to add my studio, but I keep getting an error that says "You must activate your subscription within 24 hours." What does this mean?
  • How can I change my studio's referral URL?

Pertaining to...

Available in select regions

We add new servers as demand dictates or can setup a private server for your organization to take advantage of enhanced privacy and support. Contact us to learn more about Cast98 EDU/X and regional availability.