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Questions and Support

For the quickest help, use the live chat icon, which is visible when an agent is online.

Customer Service

  • Hours: Mon-Fri, 8am-6pm EST
  • Email: Please use the form

Please allow up to 48 hours for a reply. If you don't want to wait, these resources might help you DIY:

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Examples of great support questions:

  • I reset my password but I still get an error when I try to login. The error reads "Whoops, looks like something went wrong!"
  • I am trying to add my studio, but I keep getting an error that says "You must activate your subscription within 24 hours."
  • How can I change my studio's referral URL?

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